Click on the image above to view my interview with BeverageDaily.com editor Ben Bouckley at Wine Vision 2014.
I’m back from Wine Vision 2014 and reviewing my notes in search of the most important takeaway messages. Not an easy task in this case, because the content stream was so rich and varied. Not sure whether the best ideas came from the formal program or casual conversations. That’s a sign that the organizers did their job of assembling a critical mass of thinkers and doers from inside and outside the global wine trade.
Many of the points that participants found particularly useful focused on new or emerging trends. Lots of discussion of new consumers (millennials, for example), new marketing opportunities (direct-to-consumer both generally and via in-home “meet the winemaker” type events), and new competitors within the alcoholic beverage category, some of which are so “innovative” that they seem poised to “jump the shark” into oblivion.
We were informed and entertained by presentations on what to do and — more critically — what not to do in social media relations (lots of cringing at the dumb things that smart people can do on Twitter and Facebook). And we were introduced to packaging and label innovations, including my first experience with Amorim’s new “twist off” Helix cork stopper/bottle package. Something for everyone at this conference.
Big Bang Theory
My presentation probed four powerful forces that have shaped the wine world of today — the “big bang” of global wine production that has redrawn the world wine map, the new “lingual franca” of wine, which now defines the competitive landscape, the forces of disintermediation that have changed the game from monopoly to monopsony, and the “new wine wars”realignment of interests within the wine business.
Reading through press coverage and Twitter comments, I find that different people focused on different elements of my presentation, which is probably as it should be. In the video above, for example, BeverageDaily.com editor Ben Bouckley drills in on the importance of authenticity and the new wine wars and, in response to a question, I highlight LVMH wine chief Jean-Guillaume Prats‘ comments about sustainability. Lots of interesting ideas in the air.
UK Wine Trade at the Crossroads?
Wine Vision disappointed me in only one respect — not what was said but what wasn’t. In the run-up to the event I suggested that this was the perfect time and place for an open discussion of power dynamics in UK supplier-retailer relations. The Tescogate financial scandal seems to have nothing to do with the wine trade, I wrote, but it has created an opening where a discussion of power in the UK wine world might be usefully and openly engaged. As a recovering liberal arts college professor, open discussion is in my blood, so naturally I wanted to see it happen here.
But it didn’t happen and perhaps it never will. I tried to open the door in my presentation, drawing a parallel between UK wine retailers and Amazon.com in terms of power dynamics. But no one really jumped at the opportunity and in any case I was whisked off the stage before anyone could comment or ask a question. Time was up, I guess.
Pernod Ricard UK chief Denis O’Flynn attempted to suggest that supplier-retailer relations were at a “crossroads,” but without any more success than I had. A panel on supplier-retailer relations managed to almost entirely avoid the topic. Interesting! It felt like a “Voldemort” moment (“he who must not be named,” for those of you who are not Harry Potter fans).
Race to the Bottom?
Maybe, as a friend suggests, it was just British politeness — must not say anything that might make someone uncomfortable. Or maybe it was, as the wise Adrian Bridge suggested, simply that nothing was going to change. Might be better to invest energy in areas where progress is possible. He’s probably right and I’m probably wrong.
But I really think that something has to change. Retailers cut price to increase market share (in the process training consumers to think of wine as just another 3-for-£10 commodity). Then they push suppliers for lower costs to restore margins before another round of price cuts kicks in. The fact that the UK Treasury’s excise tax share of the transaction has increased so much only makes matters worse, eroding margins and accelerating the downward spiral spin.
The UK wine business is caught in a dangerous race-to-the-bottom cycle and it isn’t going to turn around unless and until something changes. Is it impolite to talk about this? Denial, as I like to say, isn’t just a river in Egypt.
I’m on the “State of the Industry” panel again in January at the Unified Wine & Grape Symposium in Sacramento. Look for further commentary there.
The issue of supplier-retailer relations isn’t just about Tesco, but the fact of Tescogate puts that firm, the world’s largest wine retailer — in the spotlight. Dan Jago, the head of Tesco’s wine department, was originally scheduled to speak at Wine Vision, but withdrew when he, along with other department heads, was suspended pending the investigation. (It is now rumored that Jago will leave the company.) Laura Jewel MW, the head of Tesco’s wine development program, stepped in to replace him but a week after the conference she seem poised to leave Tesco to take a position as UK and Europe director of Wine Australia. As Jancis Robinson said on Twitter, “Who’s left at Tesco?” Good question. Maybe some of the UK insiders at the conference knew about these upcoming changes and so avoided any situation where they might have to comment? Pure speculation.
Thanks to Wine Vision for inviting me to speak! It’s a well-organized and very successful event — worth the long flight from Seattle to London. Thanks to participants and fellow speakers for making this such an interesting and worthwhile conference.
I hate to call the Tesco scandal “interesting”. However, if the #1 UK retailer is selling wine by leveraging the trust of Tesco brand. How does the lawsuit impact the wine consumer behaviors? Maybe it will reshape the eco-system of UK wine retail space? (One can hope.)